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TROUBLE-SHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-888-936-4266 Monday through Friday 8h00 until 18h30 eastern time (excluding holidays).
1. SYMPTOM: THE POWER DOES NOT TURN ON
a. Make sure that the power cord is plugged into a surge protector, and that the surge protector is plugged into
a properly grounded outlet. (See HOW TO PLUG IN THE POWER CORD on page 7.) Use only a CUL-listed
surge protector, rated at 15 amps, with a 14-gauge cord of 1,5 m (5 ft) or less in length.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill near the power cord. If the switch protrudes as shown, the
circuit breaker has tripped. To reset the circuit breaker, wait
for five minutes and then press the switch back in.
2. SYMPTOM: THE POWER TURNS OFF DURING USE
a. Check the circuit breaker located on the treadmill frame near the power cord (see 1. c. above). If the circuit
breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our toll-free Customer Hot Line.
3. SYMPTOM: THE DISPLAYS OF THE CONSOLE DO NOT FUNCTION PROPERLY
a. Check the batteries in the console. See assembly step 4 on page 6. Most problems are the result of drained
batteries.
b. Remove the key from the console and UNPLUG THE POWER
CORD. Remove the screws from the hood. Carefully remove the
hood. Locate the Reed Switch (44) and the Magnet (45) on the
left side of the Pulley (50). Turn the Pulley until the Magnet is
aligned with the Reed Switch. Make sure that the gap between
the Magnet and the Reed Switch is about 1/8” (3 mm). If nec-
essary, loosen the Screw (70) and move the Reed Switch
slightly. Retighten the Screw. Re-attach the hood, and run the
treadmill for a few minutes to check for a correct speed reading.
4. SYMPTOM: THE PULSE DISPLAY ON THE CONSOLE DOES NOT FUNCTION PROPERLY
a. Wash your hands prior to using the pulse sensor. Clean the sensor with a damp cloth and a little dish soap.
b. Make sure that there is not a bright light or direct sunlight shining directly on the pulse sensor.
Tripped
Reset
Tripped
Reset
c
45
44
b
70
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1/8”
50
12