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TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION:
a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor
that meets all of the specifications described on page 8. Important: The treadmill is not compatible
with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the reset/off circuit breaker located on the treadmill frame
near the power cord. If the switch protrudes as shown, the circuit
breaker has tripped. To reset the circuit breaker, wait for five min-
utes and then press the switch back in.
PROBLEM: The power turns off during use
SOLUTION: a. Check the reset/off circuit breaker (see the drawing above). If the circuit breaker has tripped, wait
for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our Customer Service Department.
PROBLEM: The displays of the console do not function properly
SOLUTION:
a. Remove the key from the console and UNPLUG THE
POWER CORD. Next, remove the screws from the hood
and carefully remove the hood. Locate the Reed Switch
(17) and the Magnet (12) on the left side of the Pulley (11).
Turn the Pulley until the Magnet is aligned with the Reed
Switch.
Make sure that the gap between the Magnet
and the Reed Switch is about 1/8”. If necessary, loosen
the indicated Screw (44), move the Reed Switch slightly,
and retighten the Screw. Reattach the hood and run the
treadmill for a few minutes to check for a correct speed
reading.
Reset
Tripped
12
17
44
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1/8”
11
a