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Problem Probable Cause How to Correct
The low battery
indicator blinks
or appears
continuously.
The battery is low or
worn.
Replace the battery with
a new one (CR2032),
refer to “BATTERY
REPLACEMENT”.
Nothing is
displayed.
Battery saving mode
active.
Press either of , or
, refer to “The battery
saving mode” in “READING
THE CURRENT DISPLAY”.
The polarities of the
battery (+ and -) are
aligned in the wrong
directions.
Insert the battery in
correct alignement,
refer to “BATTERY
REPLACEMENT”.
The battery is worn.
Replace the battery with
a new one (CR2032),
refer to “BATTERY
REPLACEMENT”.
The displayed
values are
incorrect.
The unit is positioned
incorrectly.
Refer to “The unit may not
count steps correctly in the
following conditions:” in
“USING THE UNIT”.
Irregular movement.
Inconsistent pace. Up and
down movement.
The set values are wrong.
Check the settings, refer to
“SETTINGS”.
The display is unusual or the buttons do not
operate normally.
Replace the battery with
a new one (CR2032),
refer to “BATTERY
REPLACEMENT”.
Device error.
Reinstall the battery,
refer to “BATTERY
REPLACEMENT”.
TROUBLESHOOTING TIPS