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8. CUSTOMER SUPPORT
Should you experience any difficulties with your Newcon Optik
product, consult this manual first.
If the problem remains, contact our customer support department
at +1(416) 663-6963 or toll free at 1-877-368-6666 (North
America only). Our operating hours are 9am-5pm,
Monday - Friday, Eastern Standard Time.
Under no circumstances should the equipment be sent to
Newcon without authorisation from our technical support
department.
Newcon accepts no responsibility for unauthorized returns.
To locate NEWCON Authorized Dealer call
+1(416) 663-6963 or fax +1(416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US Customers:
2498 Superior Ave. Cleveland, OH 44114, USA
From all other countries:
105 Sparks Ave., Toronto ON, M2H 2S5, CANADA