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10. CUSTOMER SUPPORT
Should you experience any difficulties with your NEWCON
OPTIK product, consult the enclosed manual. If the problem
remains unresolved, contact our customer support department
at (416) 663-6963 or toll free at 1-877-368-6666. Our
operating hours are 9am-5pm, Monday - Friday, Eastern
Standard Time. At no time should equipment be sent back to
Newcon without following the instructions of our technical
support department. NEWCON OPTIK accepts no
responsibility for unauthorized returns.
To locate NEWCON Authorized Dealer call:
Tel: (416) 663-6963 Fax: (416) 663-9065
Email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
US customers:
2331 Superior Ave. Cleveland, OH 44114
From all other countries:
105 Sparks Ave., Toronto, ON M2H 2S5, CANADA