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WARRANTY
NEWCON warrants this product against defects in materials and
workmanship for one year from the date of the original purchase, but no
more than 18 months from the date of manufacturing. Longer warranty is
available, subject to the terms of the specific sales contract. Should your
Newcon product prove to be defective during this period, please deliver
the product securely packaged in its original container or an equivalent,
along with the proof of the original purchase date, to your Newcon
Dealer.
Newcon will repair (or, at its option, replace
with the same or comparable
model), the product or part thereof, which, on inspection by Newcon, is
found to be defective in materials or workmanship.
What This Warranty Does Not Cover:
NEWCON is not responsible for warranty service should the product fail
as a result of improper maintenance, misuse, abuse, improper
installation, neglect, damage caused by disasters such as fire, flooding,
lightning, improper power supply, or service other than by a NEWCON
Authorized Service.
Postage, insurance, and shipping costs incurred while presenting your
NEWCON product for warranty service are your responsibility.
If shipping from North America, please, include a cheque or money order
payable to NEWCON OPTIK for the amount of $15.00 to cover handling
and return shipping.
CUSTOMER SUPPORT
Should you experience any difficulties with your Newcon Optik product,
consult this manual first.
If the problem remains, contact our customer support department at
+1(416) 663-6963 or toll free at 1-877-368-6666 (North America only).
Our operating hours are 9am-5pm, Monday - Friday, Eastern Standard
Time.
Under no circumstances should the equipment be sent to Newcon
without authorisation from our technical support department.
Newcon accepts no responsibility for unauthorized returns.
To locate NEWCON Authorized Dealer call +1(416) 663-6963 or fax
+1(416) 663-9065, email: newconsales@newcon-optik.com
Web: www.newcon-optik.com
The defective products should be shipped to:
From the USA only:
2331 Superior Ave. Cleveland, OH 44114, USA
From all other countries:
105 Sparks Ave., Toronto ON, M2H 2S5, CANADA