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HOW TO GET PARTS & SERVICE
Simply call Customer Support Services at (800) 351-3737 or (847) 451-0036, Monday
through Friday from 8:00 a.m. to 6:00 p.m. Central Standard Time, and tell them your
name, address and the serial number of your Product. They will tell you how to get a
replacement part, or, if necessary, arrange for service where your Product is located or
advise you on how and where to ship the Product for service. Before shipping:
1. Obtain a Return Authorization Number (RA#) from Customer Support Services
2. Securely pack your Product (use the original shipping carton, if possible)
3. Write the RA# on the outside of the carton
4. Insure the Product, and
5. Include a letter explaining the defect or problem and a copy of your proof of
purchase if you believe the service is covered by warranty
EXCLUSIVE WARRANTY
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND
EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, AND ALL OTHER OBLIGATIONS OR LIABILITIES ON OUR PART. We
neither assume nor authorize any person to assure for us any other obligation or liability
concerning the sale of this Product. Under no circumstances shall we be liable under this
warranty, or otherwise, of any damage to any person or property, including any lost
profits or lost savings, for any special, indirect, secondary, incidental or consequential
damages of any nature arising out of the use of or inability to use this Product. Some
states do not allow the exclusion or limitation of implied warranties or of liability for
incidental or consequential damages, so the above limitations or exclusions may not
apply to you.
CHANGES IN WARRANTY NOT AUTHORIZED
No one is authorized to change, modify or extend the terms of this limited warranty.
EFFECT OF STATE LAWS
This warranty gives you specific legal rights and you may have other rights, which vary,
from state to state.
OUR PLEDGE TO YOU
Our Products are designed and manufactured to the highest standards.
We want you completely satisfied with our Products and will do everything
possible under the terms of this warranty to keep you secure in knowing you have
bought the best!