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HOW TO RETURN PRODUCTS FOR WARRANTY REPAIR:
1. Return the product to your Authorized Dealer. The
Dealer will notify the service department by telephone at
800–990–3275 (US) or 972-528-1528 (Int’l) before
returning any product.
2. A Return Authorization (RA) number will be assigned by
the service department. This number must be marked
clearly on the outside of the package being returned.
3. Service department will provide a shipping address.
4. The following information must be included on the
packing slip:
a. Camera Model Number
b. Camera Serial Number
c. Reason for Return
d. Date and Place of purchase
e. Description of Problem
f. Return Authorization Number
Camera Model Number and Serial Number are clearly marked
on the camera – refer to the User Manual.
Proof of purchase may be required.