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TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
f
ree at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION:
a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor
that meets all of the specifications described on page 8. Important: The treadmill is not compatible
with GFCI-equipped outlets.
b. Make sure that the key is fully inserted into the console.
c. Check the circuit breaker located on the treadmill near
the power cord. If the switch protrudes as shown, the cir-
cuit breaker has tripped. To reset the circuit breaker,
wait for five minutes and then press the switch back in.
d. Check the on/off switch located on the treadmill near the
power cord. The switch must be in the on position.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker (see c. above).
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for
five minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. Make sure that the on/off switch is in the on position.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Using a flat screwdriver, carefully pry the Front Wheel
Covers (59) off both Front Wheels (57). Look between the
spokes of the Front Wheels and locate the Hood Screws
(80) (rotate the Front Wheels, if necessary). Remove a
Hood Screw from each side of the Motor Hood (1). Raise
the incline about 3%, remove the key from the console,
and
unplug the power cord from the front of the tread-
mill. Carefully remove the Motor Hood by pulling it in the
direction shown.
Locate the Reed Switch (20) and the Magnet (9) on the
left side of the Pulley (8). Turn the Pulley until the Magnet
is aligned with the Reed Switch. Loosen the 1/2” Screw
(41), and slide the Reed Switch as close as possible to
the Magnet; make sure that the Magnet will not hit the
Reed Switch. Retighten the Screw. Re-attach the hood,
and run the treadmill for a few minutes to check for a cor-
rect speed reading.
Tripped
c
Reset
On
Position
d
9
80
57
1
59
8
Top
View
20
1/8”
41
23
a