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Troubleshooting & Maintenance Procedures
COMMON PRODUCT QUESTIONS
ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially
new treadmills. This noise will diminish over time, although may not totally go away. Over time, the belt
will stretch, causing the belt to ride smoother over the rollers.
WHY IS THE TREADMILL I HAD DELIVERED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background
noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a
wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a
fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder that a normal conversational tone of voice, it
is considered normal noise.
TROUBLESHOOTING - TREADMILL
Your treadmill is designed to be reliable and easy to use. However, if you experience a problem, please
reference the troubleshooting guide listed below.
PROBLEM: The console does not light up.
SOLUTION: Verify that the power cord is plugged in properly to the outlet, and that the treadmill switch
is turned on.
PROBLEM: The treadmill circuit breaker trips during a workout.
SOLUTION: Verify that the treadmill is plugged into a dedicated 20amp circuit, that it is NOT plugged
into an extension cord and that it is NOT plugged into a GFCI-equipped outlet.
PROBLEM: The treadmill shuts off when elevating.
SOLUTION: Verify that there is enough slack in the power cord to reach to the wall outlet during elevation.