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SERVICE/RETURNS
• In-home service is available within 150 miles of the nearest
authorized Service Provider (Mileage beyond 150 miles
from an authorized service center is the responsibility of
the consumer).
• All returns must be pre-authorized by Horizon Fitness.
• Horizon Fitness’ obligation under this warranty is limited to
replacing or repairing, at Horizon Fitness’ option, the same
or comparable model.
• Horizon Fitness may request defective components be
returned to Horizon Fitness upon completion of warranty
service using a prepaid return shipping label. If you have
been advised to return parts and did not receive a label,
please contact Customer Tech Support.
• Replacement units, parts and electronic components
reconditioned to as-new condition by Horizon Fitness
or its vendors may sometimes be supplied as warranty
replacement and constitute fulfillment of warranty terms.
• This warranty gives you specific legal rights, and your
rights may vary from state to state.
costs, including but not limited to gym membership fees,
work time lost, diagnostic visits, maintenance visits or
transportation.
• Equipment used for commercial purposes or any use other
than a single family or Household, unless endorsed by
Horizon Fitness for coverage.
• Equipment owned or operated outside the US and Canada.
• Delivery, assembly, installation, setup for original or
replacement units or labor or other costs associated with
removal or replacement of the covered unit.
• Any attempt to repair this equipment creates a risk of
injury. Horizon Fitness is not responsible or liable for any
damage, loss or liability arising from any personal injury
incurred during the course of, or as a result of any repair or
attempted repair of your fitness equipment by other than an
authorized service technician. All repairs attempted by you
on your fitness equipment are undertaken AT YOUR OWN
RISK and Horizon Fitness shall have no liability for any injury
to the person or property arising from such repairs.
• If you are out of the manufacturer’s warranty but have
an extended warranty, refer to your extended warranty
contract for contact information regarding requests for
extended warranty service or repair.