Filter
Top Products
WARRANTY TERMS AND CONDITIONS
10
Limited Warranty on Commercial Equipment
FreeMotion Fitness, Inc. warrants that all new equipment will be free of manufacturing defects in workman-
ship and materials, becoming effective at the date of original installation. Parts repaired or replaced under
the terms of this warranty will be warranted for the remainder of the original warranty period only. Labor
must be performed at a FreeMotion Fitness commercial service facility or by a FreeMotion Fitness author
-
ized commercial service provider.
Terms and Conditions of Coverage
1. Warranty applies only while:
(A) it remains in the possession of the original purchaser and proof of purchase is demonstrated,
(B) it has not been subject to accident, misuse, abuse, improper service, or modification, and
(C) claims are made within the warranty period.
2. All coverage is provided by specific Product according to the guidelines listed below.
3. If the Product or any covered part must be returned to a service facility for repairs, We, FreeMotion
Fitness, Inc., will pay all transportation and insurance charges for the first year. We must approve trans-
portation and insurance previous to shipping. You are responsible for transportation and insurance
charges during the remaining years.
4. We will ship to you any new or rebuilt replacement part or component, or, at our option, replace the
Product. Such replacement parts are warranted for the remaining portion of the original warranty period.
5. This warranty does not cover damage or equipment failure caused by failure to provide reasonable and
necessary maintenance as outlined in the owner’s manual. Any failures or damage caused by unautho-
rized service, misuse, accident, negligence, improper assembly or installation, debris resulting from any
destruction activities in the Product’s environment, rust or corrosion as a result of the Product’s location,
alterations or modifications without written authorization, or by failure on your part to use, operate, and
maintain the Product as set in your owner’s manual will void this warranty.
All terms of this warranty
are void if this Product is moved beyond the continental borders of the United States of America
(excluding Alaska, Hawaii, and Canada) and are then subject to the terms provided by that coun-
try’s local authorized FreeMotion Fitness representative.
6. During the labor period, FreeMotion Fitness, Inc. compensates Servicers for warranty trips within their
normal service area to repair Product at the consumer’s location. You may be charged a trip charge out-
side the service area.
7. FreeMotion Fitness, Inc. Limited Warranty service may be obtained by contacting Customer Care at
1-800-201-2109.
8. Product limited warranty is void when Product is installed in a country other than where sold.
Limited warranty does not apply to:
1. Repairs performed on Product with missing, altered, or defaced serial numbers.
2. Service calls to correct installation of the Product or instruct owners on how to use the Product.
3. Repair pick-up, delivery, or freight charges other than specified above.
4. Any labor costs incurred beyond the applicable labor warranty period.
Limited Warranty
Parts are warranted to be free from defects in materials and workmanship for the duration of the warranty
period as described below. Labor is warranted for one year except for upholstery and grips.
• 10 years: Structural frame
• 3 years: Bearings, guide rods, pulleys, cams, weight stacks
• 1 year: Cables
• 120 days: Upholstery, grips, selector pins, knobs, decals