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Proximity FAQ
44) I cannot reconnect the Bluetooth® connection
between my watch and iPhone® by pressing and
releasing the upper right button. My second hand
just stays in one place.
Be sure the Proximity App is running and you are
not in the calendar (CAL) or chronograph (CHR)
mode.
If you are in ‘TME’, ‘L-TM’ or ‘CT’ modes and the
second hand is pointing to the 9:00, 10:00 or 11:00
positions you need to clear the last event
notication from your Proximity watch.
Press and hold either button for two seconds, then
release. Your second hand will resume normal
operation.
45) I cannot reconnect by pressing and releasing the
upper right button on my Proximity watch. e
second hand continues to operate as normal and
does not stop at the 8:00 position.
is indicates your Proximity App is not running,
the scan feature is not turned ‘ON” or you have not
paired your watch with your iPhone®. Your watch
may also be in the ‘DCT,’ ‘CHR’ or ‘CAL’ modes. e
reconnect sequence commences only when in the
‘TME’, ‘CT’, ‘PR’ or ‘L-TM’ modes.
46) I cross my arms for a while and I lose
Bluetooth® connection.
Bluetooth® is a wireless signal and can be
interrupted by various objects, such as your arms
or hands that could cover the watch for a period of
time.
48) I lose Bluetooth® connection when I am less
than 33 feet away.
Bluetooth® is a wireless signal and can be
interrupted by various objects and or increasing
distance. e most common decline in detectable
signal is solid objects, such as a doors and walls.
49) CT mode does not always activate. If aer several attempts of reconnection, and you
still cannot reconnect:
o
Try completely powering down and restarting
your iPhone®.
If that does not solve the issue:
o
Be sure you have paired your Proximity watch
with your iPhone® and the Proximity App is
running
o
It may be necessary to delete your Proximity
watch from your iPhone® Bluetooth® settings and
re-pair your watch through the Proximity App.
47) I usually keep my phone in my back pocket but I
seem to lose connection. Why?
Bluetooth® is a wireless signal and can be
interrupted by various objects. When you keep your
phone in your back pocket, you may lean against or
sit on objects that can block the Bluetooth® signals.