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Quick Troubleshooting Check List
If you experience a problem during the normal operation of the T360–T560, use the following troubleshooting table
below. If you are unfamiliar or uncertain with basic diagnostic maintenance procedures, contact your Authorized
Bodyguard
®
Dealer for diagnostics or repair of your T360–T560.
Table 3
PROBLEM
• Computer will not light
up when power
is turned ON.
• Belt doesn’t turn.
• Elevation does not
respond properly.
• Motor drive does not
respond properly.
• Motor turns backwards.
• Computer key(s) not
responding to touch,
or sticking.
• Squeaking noise from
the motor.
• Belt tracks left
and right.
• Speed is not constant or
seems too fast or slow.
• Can’t get out at the end
of a program.
• Error log
POSSIBLE CAUSE/SOLUTION
• Unit is not plugged in. – Plug unit in.
• Power cord. – Check that power cord is functional; replace if necessary.
• Circuit breaker. – Reset the breaker.
• Damaged motor circuit board. – Contact your Bodyguard
®
Dealer.
• The belt is over tensioned. – Perform Belt Alignment.
• The wires are not connected. – Remove the cover and connect the wires properly.
• Magnetic key is not in place. – Insert the magnetic key.
• It is not calibrated. – Perform Elevation Calibration.
• The wire is not connected on the motor circuit board. –
Connect the elevation wire to the circuit board.
• It is not calibrated. – Perform Motor Check.
• The wire is not connected on the motor circuit board. –
Motor wiring harness needs to be connected to the lower board.
• The wires are reversed on the circuit drive. –
Contact your Bodyguard
®
Dealer.
• Keypad may be damaged by liquid penetrating through the seal. –
Contact your Bodyguard
®
Dealer.
• Excessive amount of cleaning solution used. –
Use mild cleanser on damp cloth only when cleaning console and unit.
• Poly V-belt slipping. – Contact your Bodyguard
®
Dealer.
• Motor brush noise excessive. – Contact your Bodyguard
®
Dealer.
• Uneven floor. – Move the treadmill to an even floor.
• Rear roller not adjusted for sloped floor. –
The rear roller needs to be adjusted. Perform Belt Alignment.
• The drive motor is not calibrated. – Perform Motor Check.
• The tension on the motor drive is too excessive. –
Remove tension on the running belt. Perform Belt Alignment.
• Elevation is not calibrated. – Perform Elevation Calibration.
• See table 4