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TROUBLE-SHOOTING
10
Most treadmill problems can be solved by following the simple steps below. Find the symptom that appties,
and follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at 1-
800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time.
1. SYMPTOM: THE POWER DOES NOT TURN ON
a. Make sure that the power cord is plugged into a properly grounded outlet. (See PLUGGING IN THE
POWER CORD on pages 6 and 7.) If an extension cord is needed, use only a 14-gauge general-purpose
cord of five feet or less in length.
°
b. After the power cord has been plugged in, make sure that the safety key is fully inserted into the console.
Various indicators on the console should light. (See TURNING ON THE POWER on page 8.)
C.
d°
Check the circuit breaker located on the treadmill near the
power cord. If the switch protrudes as shown, the circuit break-
er has tripped. To reset the circuit breaker, wait for five min-
utes and then press the switch back in.
Check the ON/OFF switch located on the treadmill near the
power cord. The switch must be in the ON position.
2. SYMPTOM: THE POWER TURNS OFF DURING USE
Tripped i: _ Reset
ON J
a. Check the circuit breaker located on the treadmill near the power cord. If the circuit breaker has tripped (see
the drawing above.), wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in....
c. Remove the safety key from the console. Reinsert the safety key fully into the console. Various indicators on
the console should light.
d. Check to make sure the ON!OFF switch is in the ON position. (See 1. d. above.)
e. If the treadmill still will not run, please call our Customer Service Department.
3. SYMPTOM: THE PULSE EARCLIP DOES NOT FUNCTION PROPERLY
a. Mak_ sure that the pulse earclip is plugged fully into the jack on the console. Rub your left ear lobe and
. reposition the earclip. Attach the clothes clip to your collar.
b. Stand still while measuring your pulse.
c. The _lse earclip may need to be .cleared. Press the earclip open, and find the two clear circles inside the
earclip. Wipe the two clear circles using a cotton swab saturated with denatured alcohol. NOTE: Various fac-
tors, including the user's movement, may affect the accuracy of heart rate readings. The earclip is intended
only as an exercise aid in determining heart rate trends in general.
4. SYMPTOM: THE CONSOLE DOES NOT FUNCTION PROPERLY
a. If a console malfunction occurs, an error code ('El ," =E2," "E3," etc.) may appear on the display. If an error
code appears, remove the safety key, wait for ten seconds and then reinsert the safety key. If an error code
appears again, call our Customer Service Department. Do not operate the treadmill until the problem is cor-
rected.
5. SYMPTOM:. THE WALKING BELT SLOWS WHEN WALKED ON
_.a._¢_Tffst_ti,,_¥_4amt, he _wal, k'<_'er'N_s.orface oflhe waltdng bett-for 10 m3nutes t° break in
th_waJking platform. During this initial break-in period, it is normal for the walking belt to slow. (See BREAK-
ING IN THE MAINTENANCE-FREE WALKING PLATFORM on page 7.)